Privacy Policy

Last Updated: November 11, 2025

1. Introduction

Welcome to BookAclearance.
 We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or contact us through our online form.

By using our website, you agree to the terms of this Privacy Policy.

2. Who We Are

BookAclearance
 📍 Address: 25 Windsor Road, Hounslow, TW4 7QJ
 📞 Phone: 020 8098 2398
 📧 Email: info@bookaclearance.com

We provide house and garden clearance, commercial site clearance, strip out and demolition, and ground and surface works throughout the UK.

3. Information We Collect

We collect only the information necessary to handle your enquiry or booking request.

a. Personal Information (submitted via our form):

  • Name
  • Phone number
  • Email address
  • Message or details you choose to share

b. Automatically Collected Information:

When you visit our website, limited technical data may be collected, such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Cookies and similar tracking data (used for analytics purposes)

4. How We Collect Information

We collect information in the following ways:

  • Directly from you: when you complete our online contact or booking form.
  • Automatically: through cookies and analytics tools such as Google Analytics.

5. How We Use Your Information

We use your information only for legitimate business purposes, including to:

  • Respond to your enquiry or service request
  • Communicate with you about bookings or quotes
  • Improve our website and services
  • Analyse website traffic and performance (via Google Analytics)
  • Meet legal and regulatory obligations under UK data protection law

We do not sell or rent your personal information to anyone.

6. Cookies and Tracking

Our website uses cookies to:

  • Improve website performance and functionality
  • Analyse visitor traffic through Google Analytics

You can disable cookies in your browser settings. However, some parts of the website may not function properly without them.

7. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.
 Your data is stored securely and is only accessed by authorised personnel when necessary to provide our services.

In the unlikely event of a data breach, we will notify affected individuals and the Information Commissioner’s Office (ICO) in accordance with UK data protection law.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of inaccurate data
  • Object to or restrict certain types of processing
  • Withdraw your consent (where processing is based on consent)

To exercise these rights, please contact us at info@bookaclearance.com.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

10. Contact Us

If you have any questions, concerns, or privacy-related requests, please contact:

BookAclearance
 📍 25 Windsor Road, Hounslow, TW4 7QJ
 📞 020 8098 2398
 📧 info@bookaclearance.com

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
 The latest version will always be available on this page with a revised “Last Updated” date.